L502X delivery in tamilnadu,india

I paid for a XPS 15 (L502x) with i5 2410m processor, nvidea 525m 1gb card and 6gb DDR3 ram on 31st March using a credit card.today we r on the 6th and the status is still WIP(work in progress). There is a DELL manufacturing unit in sriperambadur,Chennai itself, As of today the estimated delivery date is not confirmed.Could anyone please let me know how long this process is to take.Isn't it too long a period for status to be updated.

Reply 1 : L502X delivery in tamilnadu,india

I have ordered many times from Dell and 95% of the time it arrives before the estimated delivery date. The rest of the time it pushes close to the actual delivery date.



I wouldn't stress that your laptop is not progressing as you would like. I've read that some of the electronic supply companies that are in Japan have been affected by the recent quake. So some parts are now harder to get.



Don't worry you will get your laptop.

Reply 2 : L502X delivery in tamilnadu,india

Quote:

Originally Posted by Rodster I have ordered many times from Dell and 95% of the time it arrives before the estimated delivery date. The rest of the time it pushes close to the actual delivery date. I wouldn't stress that your laptop is not progressing as you would like. I've read that some of the electronic supply companies that are in Japan have been affected by the recent quake. So some parts are now harder to get. Don't worry you will get your laptop.

thank you :-)

Reply 3 : L502X delivery in tamilnadu,india

I am from India, placed order for my on , the status still at , the manufacturing unit is under 300Km from my location,its already 8 days and now the estimated date was posted yesterday as :-( , The Estimated Delivery Date has been removed from the status today and it has gone back to the original message of 3 business days to inform you of your date...blah blah blah..... what is happening :-(

Reply 4 : L502X delivery in tamilnadu,india

Guess just my luck, initially the date for was , when I checked this morning It has been changed to :-( , and hence the EDD has been removed and god alone knows when that is going to be postponed to.......

Reply 5 : L502X delivery in tamilnadu,india

You should call Dell's customer service in your area. They will give you an idea on what's taking so long.

Reply 6 : L502X delivery in tamilnadu,india

Quote:

Originally Posted by Rodster You should call Dell's customer service in your area. They will give you an idea on what's taking so long.

This was booked under EPP, so called my friend, according to him the demand is more so it will take about 2 weeks,but the EDD posted early was a period of 15 days. The Dell CS asks me to contact my sales rep, also I doubt Customer service works on the weekends, will have to call them monday..... dunno If I am the only one so obsessed waiting to lay my hands on this lappy :-)

Reply 7 : L502X delivery in tamilnadu,india

Booked my Dell XPS 15 L502x on 31/3 and got confirmation on 1/4, the EDD was set as 18/4 within the next couple of days and hasn't changed since. Currently the status reads 'work in progress'.



The Dell rep told me when I placed the order itself that since it was a new system that just launched, that it would take longer than the usual 7 - 10 days to be delivered.



Hoping it gets here sometime this week for the sake of my sanity. Am going quite crazy checking the status every chance I get.

Reply 8 : L502X delivery in tamilnadu,india

Quote:

Originally Posted by Crhysis Booked my Dell XPS 15 L502x on 31/3 and got confirmation on 1/4, the EDD was set as 18/4 within the next couple of days and hasn't changed since. Currently the status reads 'work in progress'. The Dell rep told me when I placed the order itself that since it was a new system that just launched, that it would take longer than the usual 7 - 10 days to be delivered. Hoping it gets here sometime this week for the sake of my sanity. Am going quite crazy checking the status every chance I get.

Good to know that am not the only one obsessing over this , Do keep me posted on the status of your L502x......

Reply 9 : L502X delivery in tamilnadu,india

I ordered a xps 14 from dell website on 21 march 2011. After one week my CSR called me and said that XPS 14 is having some trouble with the configuration you have chosen.So he offered me a new XPS 15(l502x)

1. l401x
2. intel core i7 740qm
3. 6gb DDR3
4. 500gb HDD
5. 2GB Nvidia geforce 425m
6. 14" WLED SCREEN

1. l502x
2. intel core i7 2630qm (2 generation)
3. 6GB DDR3 RAM
4. 750GB HDD
5. 2GB Nvidia Geforce 540M
6. 15" WLED screen
7. 2.1 Sound system

Then it got canceled and i called my CSR he said"There was a shortage of parts." and they rebooled my order.